Sales Leader
Company: Express, Inc.
Location: Fort Lauderdale
Posted on: October 12, 2024
Job Description:
OverviewAbout Express, Inc.Express, Inc. is a multi-brand
fashion retailer whose portfolio includes Express, Bonobos and
UpWest. The Company operates an omnichannel platform as well as
physical and online stores. Grounded in a belief that style,
quality and value should all be found in one place, Express is a
brand with a purpose - We Create Confidence. We Inspire
Self-Expression. - powered by a styling community. Bonobos is a
menswear brand known for exceptional fit and an innovative retail
model. UpWest is an apparel, accessories and home goods brand with
a purpose to Provide Comfort for People & Planet.The Company has
over 530 Express retail and Express Factory Outlet stores in the
United States and Puerto Rico, the Express.com online store and the
Express mobile app; over 60 Bonobos Guideshop locations and the
Bonobos.com online store; and 13 UpWest retail stores and the
UpWest.com online store. Express, Inc. is traded on the NYSE under
the symbol EXPR. For more information about our Company, please vis
it www.express.com/investor and for more information about our
brands, please visit www.express.com , www.bonobos.com or
www.upwest.com .Store NameGalleria/Ft
LauderdaleResponsibilitiesExpress is seeking a Retail Sales Leader
to join our team .The Sales Leader drives operations on the sales
floor and in the stockroom, while assisting in training associates
and delivering a great in-store shopping experiences for
customers.Key Responsibilities
- Assist in developing and motivating associates to maximize
sales potential
- Provide in the moment coaching/training to store associates to
ensure efficient and effective floor operations, customer service,
coverage, stockroom management and execution of standards.
- Partner with Store Management to provide feedback on associate
performance.
- Assist in training associates on store operations, product,
policy, and procedures.
- Execute action plans that optimize results
- Execute all aspects of daily store operations.
- Ensure appropriate associate coverage to create a great
customer experience.
- Oversee and authorize the checkout experience.
- Assist with merchandise flow, such as shipment, replenishment,
omni-channel operations, in the store.
- Monitor and analyzes the customer service provided by team
members.
- Build an effective schedule with the right associate in the
right place at the right time.
- Promote and support an environment focused on delivering great
in-store customer experiences.
- Effectively resolves customer service issues to a positive
outcome.
- Lead and models our customer experience model.
- Display expert knowledge of product, company policies,
promotions, loyalty programs.
- Provide leadership and assistance with product launches, window
changes, visual presentation standards, signage placement,
etc.
- Other essential functions may occur as directed by your
supervisor.Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 1
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends
and non-business hours
- Meets physical requirementsCritical Skills & Attributes
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and
supervisors
- Demonstrated sales accountability
- Demonstrated collaborative skills and ability to work well with
a team.
- Ability to multitask and handle multiple customers and/or
processes at once.Benefits And CompensationExpress, Inc. offers a
range of benefits to help protect full-time associate's health and
long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dadsPart-time associates may be
eligible to receive paid sick leave, public health emergency leave
and to participate in the 401(k) and Roth 401(k) with Company
match.Additionally, part-time associates are eligible to receive an
Express merchandise discount, to participate in our Learn & Earn
incentive program, and to choose voluntary benefits through
YouDecide .ClosingIf you would like to know more about the
California Consumer Privacy Act click here.An equal opportunity
employer, Express, Inc. does not discriminate in recruiting, hiring
or any other terms and conditions of employment hiring on the basis
of any federal, state, or locally protected characteristic.
Express, Inc. only hires individuals authorized for employment in
the United States. Express, Inc. is committed to providing
reasonable accommodation to individuals with disabilities. If you
need an accommodation because of a disability to search and apply
for a listed job position, please call 1-800-964-9793 and say
'Associate Relations' or send an e-mail to
AssociateRelations@Express.com and let us know the nature of your
request and your contact information.Notification to Agencies:
Please note that Express, Inc. does not accept unsolicited resumes
or calls from third-party recruiters or employment agencies. In the
absence of a signed Master Service Agreement and approval from HR
to submit resumes for a specific requisition, Express, Inc. will
not consider or approve payment to any third-parties for hires
made.
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Keywords: Express, Inc., Miami Lakes , Sales Leader, Sales , Fort Lauderdale, Florida
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